Colombian expressions of condolence on Facebook during the COVID-19 crisis
DOI:
https://doi.org/10.7557/1.12.2.7211Palabras clave:
EnglishResumen
La presente investigación es un examen de 245 respuestas a tres mensajes sobre la muerte de alguien publicadas en Facebook. Los encuestados, todos amigos de quienes publicaron la noticia no tuvieron otra opción para actuar sobre esta dadas las restricciones de reunión creadas por COVID-19 (abril de 2020-noviembre de 2021). Primero, se examina la deixis personal (p.ej., hacia quién está orientado el mensaje) a través del examen detallado de los pronombres en las expresiones de condolencias. Los resultados revelan que, para mantener las relaciones sociales, los encuestados prefirieron orientar su mensaje de condolencia hacia el doliente o la familia seguido de orientar el pésame tanto hacia el doliente como hacia el difunto. En español, orientar el mensaje hacia uno mismo (es decir, lo siento) es la respuesta menos preferida. Las expectativas culturales de conducta también sugieren que, para demostrar empatía, los hispanohablantes colombianos tienden a ofrecer condolencias en forma de fórmulas rutinarias, centradas en dichos religiosos o expresiones que revelan muestras de afecto. Al manejar el componente de respeto, los encuestados tienden a alabar a Dios por la misericordia y la fortaleza para los dolientes/familia y oraron por el alma del difunto. Además, se encontró el empleo de emojis (18,8%) empleados para resaltar y fortalecer la fuerza de las expresiones de condolencia. Si bien, los resultados no pueden generalizarse a toda la población colombiana, este estudio sirve de base para comprender cómo los hispanohablantes responden a las condolencias, un tema escasamente investigado.
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