Digital technology for social contact

A descriptive study of older adults` experiences with KOMP

Authors

DOI:

https://doi.org/10.7557/14.5672

Keywords:

Older adults, social connectedness, information and communication technologies, KOMP, qualitative research, reflexive thematic analysis

Abstract

This study describes older adults’ experiences with use of KOMP, a digital technology for social contact developed to reduce involuntary loneliness and social isolation. Empirically, the study is based on interviews with six older adults still living at home. By reflexive thematic analysis, the findings are grouped into four themes: Dependence on others will and initiative, Increased social connectedness to family, Control and security and Impulses and activity in everyday life. The study shows that the experiences with KOMP generally is positive, context-dependent and multidimensional. KOMP is a technology without content, and experiences depend on whether and how the KOMP application is used by those who are connected to the KOMP network. Furthermore, the study shows that the participants' experiences are related to the intended functions embedded in KOMP, and unintended functions enabled by KOMP.

Metrics

Metrics Loading ...

References

Aartsen, M. & Hansen, T. (2020). Social Participation in the Second Half of Life. I Rattan, S. (Red.), Encyclopedia of Biomedical Gerontology (s. 247-255). Academic Press.

Baez M., Nielek R., Casati F., Wierzbicki A. (2019). Technologies for Promoting Social Participation in Later Life. I Neves B., Vetere F. (Red), Ageing and Digital Technology. Singapore: Springer. https://doi.org/10.1007/978-981-13-3693-5_17.

Bagayogo, F., Beaudry, A., & Lapointe, L. (2013). Impacts of IT acceptance and resistance behaviors: A novel framework. ICIS 2013 proceedings. Hentet fra https://aisel.aisnet.org/icis2013

Braun V., Clarke V., Hayfield N., & Terry G. (2018). Thematic Analysis. I Liamputtong P. (Red.), Handbook of Research Methods in Health Social Sciences. Singapore: Springer. https://doi.org/10.1007/978-981-10-2779-6_103-1.

Braun, V. & Clarke, V. (2019). Reflecting on Reflexive Thematic Analysis. Qualitative Research in Sport, Exercise and Health 11 (4), (s.589-97).

Chen Y.R.R., Schulz P.J. (2016). The Effect of Information Communication Technology Interventions on Reducing Social Isolation in the Elderly: A Systematic Review. Journal of medical internet research 18(1) https://doi.org/10.2196/jmir.4596

Christensen, G. (2015). Power, ethics and the production of subjectivity in the group interview, International Journal of Multiple Research Approaches, 9 (1), 73-86. https://doi.org/10.1080/18340806.2015.1157846

Coelho, J, Rito, F. & Duartye,C. (2017) You, me & TV – Fighting social isolation of older adults with facebook, TV and multimodality. International Journal of Human Computer Studies, 98, s. 38-50.

English T., & Carstensen L.L. (2014). Selective narrowing of social networks across adulthood is associated with improved emotional experience in daily life. International Journal of Behavioral Development 38(2), 195-202. https://doi.org/10.1177/0165025413515404.

Francis, J., Ball, C., Kadylak, T. & Cotton, S. (2019). Ageing in the Digital Age: Conceptualizing Technology Adoption and Digital Inequalities (s. 35-49), I Neves B., Vetere F. (Red.), Ageing and Digital Technology. Designing and Evaluating Emerging Technologies for Older Adults, Singapore: Springer. https://doi.org/10.1007/978-981-13-3693-5_3

Hawkley, L. C,. & Kocherginsky, M. (2017). Transitions in Loneliness Among Older Adults: A 5-Year Follow-Up in the National Social Life, Health, and Aging Project. Research on Aging, 40 (4). 365-87. https://doi.org/10.1177/0164027517698965

Hänninen, R., Taipale, S. & Korhonen, A. (2018). Refamilisation in the broadband society-the effects of ICTs on family solidarity in Finland. Journal of Family studies. https://doi.org/10.1080/13229400.2018.1515101.

Heap, K. (2012). Samtalen i eldreomsorgen: Kommunikasjon, Minner, Kriser, Sorg. (4. utg.). Oslo: Kommuneforlaget.

Helse- og omsorgsdepartementet. (2018) Leve hele livet - En kvalitetsreform for eldre. Meld.St. 15 (2017-2018). Hentet fra https://www.regjeringen.no/no/dokumenter/meld.-st.-15-20172018/id2599850/

Hofmann, B. (2010). Etiske utfordringer med velferdsteknologi. Notat fra Kunnskapssenteret. Oslo: Nasjonalt kunnskapssenter for helsetjensten.

Hülür, G., & Macdonald, B. (2020). Rethinking social relationships in old age: Digitalization and the social lives of older adults. The American psychologist, 75(4), (s. 554–566). https://doi.org/10.1037/amp0000604.

Jessen, M. A. B., Pallesen, A.V.J., Kriegbaum, M. & Kristiansen, M. (2018). The Association between Loneliness and Health - a Survey-based Study among Middle-aged and Older Adults in Denmark. Aging & Mental Health 22 (10), 1338-343. https://doi.org/10.1080/13607863.2017.1348480

Kim,j., Lee,h.Y., Won,C.R., Barr,T., & Merighi, R.J. (2020). Older adults’ technology use and its association with health and depressive symptoms: findings from the 2011 National Health and Aging Trends Study. Nursing Outlook 1-13. https://doi.org/10.1016/j.outlook.2020.05.001.

Knutshaug, T.J. & Nakrem, S. (2017). Velferdsteknologi-hva hvorfor og hvordan? I Velferdateknologi i praksis. Perspektiver på teknologi i kommunal helse- og omsorgstjeneste s. 15-33. Oslo: Cappelen Damm Akademisk.

Khosravi, P., Rezvani, A., & Wiewiora, A. (2016). The impact of technology on older adults’ social isolation. Computers in Human Behavior 63, 594–603. https://doi.org/10.1016/j.chb.2016.05.092.

Kvale, S. & Brinkmann, S. (2009). Det Kvalitative Forskningsintervju. (2. utg.) Oslo: Gyldendal Akademisk.

Lüders, M. & Brantzæg, P.E. (2016). Når alt sosialt blir flyktig- En kvalitativ studie av hvordan eldre opplever sosiale medier. Norsk medietidsskrift Vol.22(2), p.2-18.

Neves, B.B. & Vetere, F. (2019). (Red.). Ageing and Digital Technology: Designing and Evaluating Emerging Technologies for Older Adults. Singapore: Springer Nature.

Neves, B.B., Waycott, J., & Malta, S. (2018.) Old and Afraid of New Communication Technologies? Reconceptualising and Contesting the 'age-based Digital Divide'. Journal of Sociology 54(2), 236-48. https://doi.org/10.1177/1440783318766119

Neves, B.B. Franz, R., Judges, R., Beermann, C., Baecker, R. (2017). Can Digital Technology Enhance Social Connectedness Among Older Adults? A Feasibility Study. Journal of Applied Gerontology. 38(1),49-72. https://doi.org/10.1177/0733464817741369

No Isolation (2020). Hentet fra https://www.noisolation.com/no/about-us/.

Oppedal, B., Askheim, C. og Haldar, M. (2019). Erfaringer med KOMP som velferdsteknologi. Skriftsserie 2019 nr. 3. OsloMet-Storbyuniversitet.

Patton, M.Q. (2002) Qualitative Research & Evaluation Methods. (3rd ed.) Thousand Oaks, Calif: Sage Publications.

Pettersen, I.N. (2017). Design for endring av praksis. I Nakrem, S og Sigurjónsson (Red.). Velferdsteknologi i praksis. s. 34-50. Oslo: Cappelen Damm Akademisk.

Sims, T., Reed A.E., & Carr, D.C. (2017). Information and Communication Technology Use Is Related to Higher Well-Being Among the Oldest-Old. Journals of Gerontology series B-Psycological Siences and Social Siences 72(5):761-770. https://doi.org/10.1093/geronb/gbw130

Slettemeås,D., Mainsah, H. og Berg. L. (2018). Eldres digitale hverdag. En landsdekkende undersøkelse om tilgang, mestring og utfordringer i informasjonssamfunnet. Oppdragsrapport nr. 18-2018. Forbruksforskningsinstituttet SIFO OsloMet – storbyuniversitetet.

Solheim, K.V. (2015). Demensguiden. Holdninger og handlinger i demensomsorgen. (3 utg.). Oslo: Universitetsforlaget.

Tøndel, G. (2018). Omsorgens materialitet: trygghet, teknologi og alderdom. Tidsskrift for omsorgsforskning 3(4). https://doi.org/10.18261/ISSN.2387-5984-2018-03-11

Utne, H. (2019). En av tre eldre bor alene. Statistisk sentralbyrå. Hentet fra https://www.ssb.no/befolkning/artikler-og-publikasjoner/1-av-3-eldre-bor-alene

Waycott, J. Vetere, F. & Ozanne, E. (2019). Building Social Connections: A Framework for Enriching Older Adults`Social Connectedness Trough Information and Communication Technologies. I Neves B., Vetere F. (red) Ageing and Digital Technology. Designing and Evaluating Emerging Technologies for Older Adults (s. 65-82) Singapore: Springer Nature.

Downloads

Published

2021-10-29

How to Cite

Berg, A., & Myren, G. E. S. (2021). Digital technology for social contact: A descriptive study of older adults` experiences with KOMP. Nordisk Tidsskrift for Helseforskning, 17(2). https://doi.org/10.7557/14.5672

Issue

Section

Refereebedømte artikler