Habilitering for voksne i spesialisthelsetjenesten: Utvikling og utprøving av brukerundersøkelse

Erik Søndenaa; Stein Ketil Sauarlia; Britt Hukkelås; Sidsel Jullumstrø

doi:10.7557/14.4049

Authors

Erik Søndenaa UiT The Arctic University of Norway
Stein Ketil Sauarlia St. Olavs Hospital
Britt Hukkelås St. Olavs Hospital HF
Sidsel Jullumstrø St. Olavs Hospital HF

DOI:

https://doi.org/10.7557/14.4049

Keywords:

habilitation, service evaluation, health provider research, disability habilitering, brukerundersøkelse, helsetjenesteforskning, funksjonshemming

Abstract

Habilitation specialist health-services: measure of processes of care for adults

Habilitation specialist service for adults in Sør-Trøndelag has developed and implemented a model for user perceptions over the last five years. As users of the service consist of diverted parts, the work has aimed at obtaining complement responses from the different parts in their experience of this specialist services. The purpose of this article has been to present the
development of a user survey and some findings after testing. Key information was collected for 328 active patient cases over a limited period. From these cases views from patients, relatives and municipal care have been collected. Besides obtaining feedback from users, the survey provides a basis for compiling user groups and studying different types of users based on key information.

Author Biographies

Erik Søndenaa, UiT The Arctic University of Norway

forsker, Phd, St. Olavs Hospital HF, Kompetansesenteret for sikkerhets-, fengsels og rettspsykiatri, Brøset, Trondheim og førsteamanuensis NTNU, Regionalt Kunnskapssenter for Barn og Unge, Trondheim
Stein Ketil Sauarlia, St. Olavs Hospital

psykologspesialist, St. Olavs Hospital HF, Habiliteringstjenesten for voksne i Sør-Trøndelag, Trondheim
Britt Hukkelås, St. Olavs Hospital HF

spesialpedagog med master i kunnskapsledelse, St. Olavs Hospital HF, Habiliteringstjenesten for voksne i Sør-Trøndelag, Trondheim
Sidsel Jullumstrø, St. Olavs Hospital HF

psykologspesialist og seksjonssjef, St. Olavs Hospital HF, Habiliteringstjenesten for voksne i Sør-Trøndelag, Trondheim