Helsepersonells erfaringer med pasientforløp i kommuner i Vest-Norge

Authors

  • Torill Aarskog Skorpen Ålesund kommune
  • Marit Kvangarsnes
  • Torstein Hole

DOI:

https://doi.org/10.7557/14.4272

Keywords:

pasientforløp, pasientsentrert omsorg, koordinering, helsepersonell, primærhelsetjeneste, samhandlingsreformen, brukermedvirkning, teamarbeid

Abstract

Health services in Norway have been described as fragmented with weak coordination between different care levels with respect to patient pathways. The Coordination Reform’s aim was to improve patient pathways and strengthen user participation. The aim of this study was to investigate health personnel ́s experiences with patient pathways in municipalities in Western Norway. A qualitative design was chosen. Six focus group interviews with health personnel working in municipalities in Western Norway were conducted in 2013 and 2014. The interviews revealed that health personnel experienced that local health services gave cohesive patient pathways and strengthened user participation. Cohesive patient pathways and locally adapted pathways were considered important. Coordination and electronic communication between primary and specialist health care services were seen as inadequate. Trust, teamwork, competence and necessary resources were considered vital. Health personnel ́s experiences indicated that the intended aim of cohesive patient pathways near the patient was met. 

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Author Biographies

Torill Aarskog Skorpen, Ålesund kommune

Sykepleier Ålesund kommune, master i avansert klinisk sykepleie

Marit Kvangarsnes

Professor, NTNU Ålesund, Helse Møre og Romsdal HF

Torstein Hole

Klinikksjef ved Klinikk for medisin og rehabilitering, Helse Møre og Romsdal HF og førsteamanuensis II, fakultet for medisin og helsevitenskap, NTNU 

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Published

2017-12-14

How to Cite

Skorpen, T. A., Kvangarsnes, M., & Hole, T. (2017). Helsepersonells erfaringer med pasientforløp i kommuner i Vest-Norge. Nordisk Tidsskrift for Helseforskning, 13(2). https://doi.org/10.7557/14.4272

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